At Camp Haven Store, we understand that when you order outdoor gear, you’re not just making a purchase—you’re preparing for your next adventure. That’s why we’ve designed our delivery process to be as reliable and straightforward as our premium camping equipment.
Our Delivery Promise
Whether you’re stocking up on family camping tents or gearing up with our performance-driven girls’ outerwear collection, we promise to get your order to you efficiently so you can focus on planning your outdoor experiences.
Shipping Options Designed for Explorers
Standard Shipping (10-15 business days after processing)
For adventurers who want their gear quickly, we offer expedited shipping through trusted carriers DHL or FedEx. This reliable option costs just $12.95 and delivers your high-quality tents, sleeping bags, or outdoor apparel typically within 10-15 days after we process your order (which takes 1-2 business days).
Free Shipping (15-25 business days after processing)
For family campers and outdoor enthusiasts placing larger orders (over $50), we provide free shipping via EMS. This economical option delivers your durable backpacks, cozy blankets, or kids’ activewear within 15-25 days after processing—perfect when you’re planning ahead for your next seasonal adventure.
Global Reach for Worldwide Adventures
From our headquarters in El Paso, Texas, we ship worldwide to help outdoor lovers everywhere experience nature comfortably. While we proudly serve most international locations, please note we currently cannot deliver to some Asian countries and remote regions.
Flexible Payment Options
To make your outdoor gear shopping as convenient as possible, we accept all major credit cards (Visa, MasterCard, JCB) and PayPal—secure payment methods you can trust when investing in quality camping equipment and apparel.
Our Hassle-Free Return Policy
We stand behind our products just like they’ll stand up to your adventures. If any item doesn’t meet your expectations, simply return it within 15 days of delivery. This gives you plenty of time to test your new tent, sleeping bag, or outdoor clothing to ensure it’s the perfect fit for your needs.
Ready for Your Next Outdoor Journey?
At Camp Haven Store, we’re more than just an outdoor retailer—we’re your partners in adventure. From our family-focused tent collections to our weather-ready girls’ outerwear, every product is chosen to help you create lasting outdoor memories.
Have questions about delivery? Our customer service team at [email protected] is always ready to help fellow outdoor enthusiasts.
Happy exploring from all of us at Camp Haven Store!