Welcome to Camp Haven Store (“we”, “our”, or “us”). We’re committed to protecting your privacy as seriously as we protect outdoor adventurers with our quality gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allcozywear.com.

1. Information We Collect

Just as we carefully select our outdoor equipment, we thoughtfully collect only necessary information to enhance your experience:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number.
  • Device Information: Like tracking your hiking route, we automatically collect IP address, browser type, operating system, and referring URLs.
  • Usage Data: We note which tents, backpacks, or outdoor apparel you view to improve our product selection and your shopping experience.
  • Cookies: Small data files stored on your device to remember your preferences, much like marking your favorite camping spots.

2. How We Use Your Information

We use your information with the same care we put into crafting our outdoor gear:

  • Process transactions and deliver your camping equipment worldwide (excluding Asia and certain remote areas)
  • Improve our website and product offerings, from 2-person tents to girls’ outerwear
  • Communicate with you about orders, products, and promotions
  • Prevent fraud and enhance security, protecting your data like our jackets protect you from the elements
  • Comply with legal obligations

3. Sharing of Information

We treat your data like we treat our campers – with respect and only share when necessary:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data like our sleeping bags protect you from the cold:

  • Industry-standard encryption for all transactions
  • Secure servers with limited access
  • We never store full credit card details on our systems
  • Data is stored in the United States but may be processed internationally through our service providers

5. Your Rights

You have control over your information, just like you control your outdoor adventures:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications
  • Cookies: Manage cookie preferences through your browser settings

6. Cookies and Tracking Technologies

Like footprints on a hiking trail, cookies help us understand your journey through our site:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our website
  • Advertising Cookies: Show relevant ads for camping gear and outdoor apparel

You can disable cookies through your browser settings, though this may affect site functionality.

7. Children’s Privacy

While we offer girls’ outdoor clothing and gear, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy as our store evolves, just as we update our product lines. The updated date will be posted at the top of this page.

9. Contact Us

For any privacy-related questions, reach out to our adventure-ready customer service team:

Email: [email protected]
Mail: 4846 Birch Street, El Paso, US 79930
Hours: Monday-Friday, 9am-5pm Mountain Time

At Camp Haven Store, we’re committed to making your privacy experience as reliable as our outdoor gear. Happy exploring!