Welcome to Camp Haven Store! These Terms and Conditions govern your use of our website at www.allcozywear.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Store and Products

Camp Haven Store specializes in high-quality outdoor gear and apparel for adventure enthusiasts. Our product range includes:

  • Various capacity tents (2-person to 5-person plus)
  • Backpacks and day packs
  • Sleeping bags and camping accessories
  • Outerwear and activewear for girls
  • Various outdoor essentials

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings.

2. User Responsibilities

As a user of our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not use our products for any illegal activities
  • Comply with all applicable laws and regulations

3. Ordering and Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You’ll receive tracking information once your order ships

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in USD. International customers are responsible for any customs fees or import taxes that may apply.

4. Shipping Policy

Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

International Shipping

We ship worldwide except to some remote areas and parts of Asia. Delivery times may vary for international orders.

5. Returns and Refunds

Return Policy

We accept returns within 15 days of receiving your order, provided that:

  • Items are new, unused, with original tags and packaging
  • You cover return shipping costs and original shipping fees are non-refundable

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

  • Blankets and Bedding
  • Casual Gloves and Mitts
  • Footprints (ground cloths)

Refund Process

Refunds are processed within 5-10 business days after we receive your return and will be issued to your original payment method.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Camp Haven Store and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

Camp Haven Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or failure to follow manufacturer instructions
  • Events beyond our reasonable control (natural disasters, etc.)

Product Use

Our outdoor gear is designed for recreational use. We are not responsible for injuries or damages resulting from product use in extreme conditions or professional settings.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with the effective date.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

Camp Haven Store
4846 Birch Street, El Paso, US 79930
Email: [email protected]
Hours: Monday-Friday, 9am-5pm Mountain Time

Thank you for choosing Camp Haven Store for your outdoor adventures!